Built from Healthcare Experience. Designed for How Care Works Today — And What Comes Next.

Healthcare organizations already do an extraordinary amount of work caring for patients.

Physicians establish plans of care. Nurses monitor and follow up. Care managers coordinate services. Specialists become involved. Patients transition between settings. Remote monitoring may provide new information. Outside providers contribute to the patient's care.

The challenge isn't always that more care is needed.

The challenge is keeping all of that care connected.

HealthCore360 was created to help healthcare organizations organize the work that happens around the patient—connecting physician direction, clinical information, people, responsibilities, actions and outcomes throughout the patient's care.

We Saw a Different Problem

HealthCore360 grew from decades of experience working in healthcare technology and care-management operations.

Over the years, we watched healthcare organizations add EHRs, remote monitoring platforms, care-management programs, interoperability tools and other technologies to solve important individual needs.

Each could serve a purpose.

But the people responsible for carrying care forward were often still working across different systems, queues, programs, vendors and workflows.

A physician could establish a Plan of Care, but the work required to carry that plan forward might involve multiple people and systems.

New information could arrive without a clear next step.

Someone could be waiting for a physician response while another team member was working on something else.

A patient could be monitored by one organization while receiving specialty care from another.

A hospitalization could change everything that had been planned.

And the complete operational story of what happened between visits could be difficult to see.

We believed there needed to be a better way to connect that work.

That Is Why We Built HealthCore360

HealthCore360 is an Operational Care Management Platform designed to help connect the physician's Plan of Care to the work required to carry that plan forward between visits.

It provides a common operational foundation for answering five important questions throughout a patient's care:

Who needs attention?
What changed?
What needs to happen next?
Who is responsible?
What happened as a result?

Instead of treating every service, event or change in the patient's care as a separate operational silo, HealthCore360 helps keep the work connected around the patient.

Information leads to responsibility.

Responsibility leads to action.

Action leads to an outcome.

And the outcome becomes part of what the care team knows about the patient going forward.

One Patient. One Connected Operational Story.

A patient's needs do not stay the same.

A patient may begin with routine follow-up, later require remote monitoring, see a specialist, experience a medication change, enter the hospital, transition home and continue receiving ongoing care.

HealthCore360 is designed so the operational story doesn't have to start over each time the patient's care changes.

Relevant care events, clinical updates, responsibilities, actions and outcomes contribute to a continuing patient story—helping the care team understand not only what is happening now, but what happened along the way.

Designed Around Your Organization

HealthCore360 does not require every healthcare organization to operate the same way.

The platform provides a common operational care-management foundation that can be configured around an organization's:

Care model • Physicians • Care teams • Roles • Workflows • Locations • Services • Monitoring • EHR environment • Outside relationships • Escalation processes • Documentation requirements

That allows HealthCore360 to support different healthcare environments—from primary and specialty care to multi-specialty organizations, health systems, FQHCs/RHCs, ACOs and value-based care organizations—without turning each one into a different product.

Different organizations. Different workflows. One HealthCore360 operational foundation.

Your Team. Our Support. Or a Combination of Both.

Healthcare organizations are also at different places in how they want to staff care management.

Some want their own employees to perform the work.

Others need additional operational support.

And some need a combination of the two.

HealthCore360 can be configured around a Customer Managed, HealthCore360 Supported/Managed, or Hybrid approach, while keeping physician direction and appropriate clinical responsibilities where they belong.

The goal isn't to replace the people already caring for patients.

It is to help those people work from a more connected operational process.

Technology Should Support the Care — Not Become Another Silo

HealthCore360 is not intended to replace the EHR, become the device company or require an organization to discard technology that is already working.

It is designed to work within the organization's broader healthcare technology environment, with interoperability and connectivity evaluated according to each organization's systems, workflows and technical requirements.

That means an organization can start with what it already has and determine where HealthCore360 can help connect the operational work around it.

Experience Behind the Platform

HealthCore360 is the result of decades spent working at the intersection of healthcare, technology and care-management operations.

That experience has shaped a simple belief:

Healthcare technology should make it easier for people to carry care forward—not give them another place to look for it.

We understand that healthcare doesn't stand still. Regulations change. Technology changes. Payment models change. Organizations change. Most importantly, patient needs change.

HealthCore360 was designed with that reality in mind.

Our Mission

To help healthcare organizations connect the work of care around the patient—so the right information can lead to the right responsibility, the right action and a known outcome.

We believe better operational care management isn't about creating more programs, more tasks or more technology.

It's about helping the people already caring for patients stay connected to what changed, what matters, what happens next and who is responsible for making it happen.

HealthCore360

Operational Care Management

Connecting People. Streamlining Work. Improving Outcomes.